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Terms & Conditions
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Terms & Conditions in English
(updated: 2013-04-27)

Köpinformation på Svenska, klicka här.

- All orders are binding by law.
- We have now added information regarding our vinylclub "The Boozersclub" in our terms & condition.
- We have also added information regarding our newsletter.
- All prices includes swedish tax (except the records in our Used Stuff section.)
- Prices do NOT include postage. (Your postage total can be viewed under step 1 at the Checkout.)
- Swedish customers that orders for over 1500:-SEK has free postage.
- For orders paid through Paypal we will charge an 5% fee on your total.
- We have added a estimate shipping calculator function in the "cart contents", REMEMBER that this is only an ESTIMATE of your shipping & order total. There can be some other fees added to your order. You will see the correct total in the third step in the checkout before you confirm your order.
- We no longer accept payment/shipping through swedish "postförskott".
- We do NOT ship to South America & Asia except for JAPAN
- For orders sent outside the European Union (EU) you will see the prices EXCL. TAX when you have logged into your account. You will probably have to pay corresponding tax in your own country.

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Way of payments:
We accept these way of payments:

* Bankcard/Creditcard: We accept Visa / Mastercard. All our card-payments goes through our Payment Service Provider, Dibs Sverige AB.

IMPORTANT INFO FOR BANK/CREDITCARD PAYMENTS:

When paying with Bank/Creditcards it´s VERY IMPORTANT that you go through all the steps to complete your order. If you don´t do all the steps we will only receive your payment but not a list of what you have ordered.

When you have confirmed your payment this message appears:

3. Payment accepted
Payment accepted. Click "Next" to show receipt.

It is very important that you click on the "Next" link. If you don´t do this your order will only be registered at Dibs but not in our web shop.


* Paypal: To pay with paypal you need to set up an account on their website. For orders paid through Paypal we will charge an 5% fee on your total. http://www.paypal.com

IMPORTANT INFO FOR PAYPAL PAYMENTS:

When paying with PayPal it´s VERY IMPORTANT that you go through all the steps to complete your order. If you don´t do all the steps we will only receive your payment but not a list of what you have ordered.

After you have clicked the - pay now - button in the PayPal view this message appears:

Your payment for (the total you order for) has been completed.
You are now being redirected to Bootleg Booze Records
If you are not redirected within 10 seconds click here.

You need to wait until your browser automatically redirects you to finish your order. If your browser not supports automatically redirections you need to click on the click here link. If you don´t do this your order will only be registered at PayPal but not in our web shop.


* Cash/Bank Transfer:

- CASH: The money is sent in cash (euro/usd) in a registered letter (We do NOT take any responsibility for NON-registered letters) to this address: Bootleg Booze Records, c/o A. Larsson, V. Kyrkogatan 68, 671 51 Arvika, SWEDEN

- Make your payment to our swedish BANKGIRO: 5835-2758 (Payment receiver: Bootleg Booze Records). Do not forget to write your order number on the payment. (only available for Swedish customers)

- BANK TRANSFER: You can also make a bank transfer to us and here is the info you need:

Bank name: Swedbank
BIC/SWIFT : SWEDSESS
IBAN: SE6480000843190530078443

Our address:
Bootleg Booze Records
V. Kyrkogatan 68
671 51 Arvika
Sweden

Important: If you choose the "Bank Transfer" option you, the customer, will have to pay all possible bank fees. When incomplete payment the order will be held until remaining fees are paid.

Do not forget to write your order number on the payment.
Your order will be sent out when we have received your payment.

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Delivery Time
Our goal is to keep everything you see in our mailorder in stock. At some occasions some of our products might be temporary out of stock, if that´s the case we will get in touch with you with a new delivery time on that product.

Delivery time on package UNDER 2kg:
- Sweden : 1-7 business days
- Europe (EU) : 3-10 business days (Inside the European Union)
- Europe (Outside EU) : 4-10 business days (Outside the European Union)
- Rest of the World : 6-15 business days

Delivery time on package OVER 2kg:
- Sweden : 1-7 business days
- Europe (EU) : 6-10 business days (Inside the European Union)
- Europe (Outside EU) : 6-10 business days (Outside the European Union)
- Rest of the World : 7-15 business days

We always send the letters up to 2kg with Airmail and packages over 2kg with Postpackage/Postpackage International.

We do not take any responsibility for package lost in the mail.

If you want your package registered/insured you can choose an option that is called "Registered/Insured Airmail" under "Shipping Method" in the checkout. You can choose the shipping option of your choice under Step 1 in the Checkout.

We can NOT accept orders from South America & Asia except for JAPAN.
(Due to repeated credit-card frauds and multiple lost packages)

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Newsletter subscribe/unsubscribe
We have added a feature so you as a customer can login to your account and manage your subscription to our newsletter easy. You can subscribe or unsubscribe directly from your account in our mailorder.

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Boozersclub - see the status of your vinylclub membership
For a long time we have been wanting to add our vinylclub to the mailorder so you as a customer can see the information regarding your membership under your account.

This is what you will see:

- If your membership is active or not.
- How many singles you have left in your membership.
- Your membership number.
- Your subscription history.
- When we have shipped your members singles.

How we ship the membership singles
All membership singles are shipped with the swedish post through regular AIRMAIL as that is included in the price.
If you for some reason wants your singles shipped as a insured/registered letter please email us and we will let you know what that will cost you extra.

Membership ends...
When your membership has reached the limit of the 5 x 7" vinyls that are included in your membership you will automatically receive an e-mail about it. If you want to keep your subscription and to keep receiving the members singles you will have to renew your membership through our mailorder.

E-mail notice when shipping the members singles.
When we ship out your membership singles you will receive an email about it so you know it is on it´s way.

One address
Another good thing is that if you move and want your address to be changed you just log into your account and change it there. We will also use that address for shipping your members editions.

Benefits as a member - 5% discount on all records.
All Boozersclub members will automatically have an 5% discount on all records you buy from us as long as your membership is active. You will be able to see the deduction in the cart contents, total order estimate and the checkout process.

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Returning goods
You have the right to return goods provided they are in original condition. You must notify us (via e-mail to order[at]bootlegbooze.com) of this immediately upon receipt of the item in question and no later than fourteen (14) days after delivery. Your e-mail must contain the following information: the order number as well as the name of the products you wish to return. Returned items must be in unused and undamaged condition and still be in its original packaging (The seal or protective plastic wrapping must not be broken.) Enclose the delivery note or a copy. State the reason why you are returning the merchandise on the back of the delivery note. You have to pay for return postage yourself. You cannot return goods as cash on delivery.
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Complaints
We guarantee that the goods you order are in perfect condition (except for the stuff in our Used section, see individual gradings) when they are delivered to you. If you should receive an item that is faulty or has been delivered incorrectly, please contact us as soon as possible and no later than within 14 days. When we receive your complaint we will send a pre-stamped return label to you. Return the item in the condition you received it and enclose a description of the damage or fault and we will replace it with the correct item or an item in undamaged condition. Items that have been delivered incorrectly must be returned in unused and undamaged condition in the original packaging. (The seal or protective plastic wrapping must not be broken.) Enclose the delivery note or a copy. State the reason why you are returning the merchandise on the back of the delivery note.

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Information about cookies
On this website we only use temporary cookies, so called session cookies. The purpose of the cookie is to check if you are logged in or not. No other information leaves our server with the cookie

This information is here because it is required by Swedish law.

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Privacy Notice
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of sending you your purchases and contacting you or sending you emails based on your request for information.

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About us
Bootleg Booze Records is a recordlabel and mailorder company. Our HQ is located in the west parts of Sweden in a town called Arvika.

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Contact Information:
Bootleg Booze Records
V. Kyrkogatan 68, 671 51 Arvika, SWEDEN

VAT# SE969702792901

E-mail: order[at]bootlegbooze.com
Website: http://www.bootlegbooze.com

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