Terms and Conditions

Introduction

  • All orders are binding by law.
  • All prices includes swedish tax (except the records in our Used Stuff section.)
  • Prices do NOT include postage.
  • Swedish customers that make orders over 1500:-SEK has free postage.
  • For orders paid through Paypal we will charge an 5% fee on your total.
  • We do NOT ship to South America & Asia except for JAPAN
  • For orders sent outside the European Union (EU) you will see the prices EXCL. TAX when you have logged into your account. You will probably have to pay corresponding tax in your own country.

Way of payments

We accept these way of payments:

  • Bankcard/Creditcard

    We accept Visa / Mastercard. All our card-payments goes through our Payment Service Provider, Dibs Sverige AB.

    IMPORTANT INFO FOR BANK/CREDITCARD PAYMENTS:

    When paying with Bank/Creditcards it´s VERY IMPORTANT that you go through all the steps to complete your order. If you don´t do all the steps we will only receive your payment but not a list of what you have ordered.

    When you have confirmed your payment this message appears:

    3. Payment accepted
    Payment accepted. Click “Next” to show receipt.

    It is very important that you click on the “Next” link. If you don´t do this your order will only be registered at Dibs but not in our web shop.

  • Paypal

    To pay with paypal you need to set up an account on their website. For orders paid through Paypal we will charge an 5% fee on your total.http://www.paypal.com

    IMPORTANT INFO FOR PAYPAL PAYMENTS:

    When paying with PayPal it´s VERY IMPORTANT that you go through all the steps to complete your order. If you don´t do all the steps we will only receive your payment but not a list of what you have ordered.

    After you have clicked the – pay now – button in the PayPal view this message appears:

    Your payment for (the total you order for) has been completed.
    You are now being redirected to Bootleg Booze Records
    If you are not redirected within 10 seconds click here.

    You need to wait until your browser automatically redirects you to finish your order. If your browser not supports automatically redirections you need to click on the click here link. If you don´t do this your order will only be registered at PayPal but not in our web shop.

  • Swish / Bankgiro / Bank Transfer
     
    SWISH

    Swish number: 123-277 11 60
    Payment receiver: Bootleg Booze Records.

    Do not forget to write your order number on the payment. (only available for Swedish customers)

    ​BANKGIRO

    Make your payment to our swedish
    BANKGIRO: 5835-2758
    Payment receiver: Bootleg Booze Records.

    Do not forget to write your order number on the payment. (only available for Swedish customers)

    BANK TRANSFER

    You can also make a bank transfer to us and here is the info you need:

    Bank name: Swedbank
    BIC/SWIFT : SWEDSESS
    IBAN: SE6480000843190530078443

    Our address:
    Bootleg Booze Records
    V. Kyrkogatan 68
    671 51 Arvika
    Sweden

    Important: If you choose the “Bank Transfer” option you, the customer, will have to pay all possible bank fees. When incomplete payment the order will be held until remaining fees are paid.

    Do not forget to write your order number on the payment.
    Your order will be sent out when we have received your payment.

Delivery Time

Our goal is to keep everything you see in our mailorder in stock. At some occasions some of our products might be temporary out of stock, if that´s the case we will get in touch with you with a new delivery time on that product.

Delivery time on package UNDER 2kg:

  • Sweden : 1-7 business days
  • Europe (EU) : 3-10 business days (Inside the European Union)
  • Europe (Outside EU) : 4-10 business days (Outside the European Union)
  • Rest of the World : 6-15 business days

Delivery time on package OVER 2kg:

  • Sweden : 1-7 business days
  • Europe (EU) : 6-10 business days (Inside the European Union)
  • Europe (Outside EU) : 6-10 business days (Outside the European Union)
  • Rest of the World : 7-15 business days

We always send the letters up to 2kg with Airmail and packages over 2kg with Postpackage/Postpackage International.

We do not take any responsibility for package lost in the mail.

If you want your package registered/insured you can choose an option that is called “Registered/Insured Airmail” in the checkout. 

We can NOT accept orders from South America & Asia except for JAPAN.
(Due to repeated credit-card frauds and multiple lost packages)

Returning goods

You have the right to return goods provided they are in original condition. You must notify us (via e-mail to order[at]bootlegbooze.com) of this immediately upon receipt of the item in question and no later than fourteen (14) days after delivery. Your e-mail must contain the following information: the order number as well as the name of the products you wish to return. Returned items must be in unused and undamaged condition and still be in its original packaging (The seal or protective plastic wrapping must not be broken.) Enclose the delivery note or a copy. State the reason why you are returning the merchandise on the back of the delivery note. You have to pay for return postage yourself. You cannot return goods as cash on delivery.

Complaints

We guarantee that the goods you order are in perfect condition (except for the stuff in our Used section, see individual gradings) when they are delivered to you. If you should receive an item that is faulty or has been delivered incorrectly, please contact us as soon as possible and no later than within 14 days. When we receive your complaint we will send a pre-stamped return label to you. Return the item in the condition you received it and enclose a description of the damage or fault and we will replace it with the correct item or an item in undamaged condition. Items that have been delivered incorrectly must be returned in unused and undamaged condition in the original packaging. (The seal or protective plastic wrapping must not be broken.) Enclose the delivery note or a copy. State the reason why you are returning the merchandise on the back of the delivery note.

Information about cookies

On this website we only use temporary cookies, so called session cookies. The purpose of the cookie is to check if you are logged in or not. No other information leaves our server with the cookie

This information is here because it is required by Swedish law.

Privacy Policy

Read more about our Privacy Policy here.

About us

Bootleg Booze Records is a recordlabel and mailorder company. Our HQ is located in the west parts of Sweden in a town called Arvika.

Contact Information

Bootleg Booze Records
V. Kyrkogatan 68, 671 51 Arvika, SWEDEN

VAT# SE969702792901

E-mail: order[at]bootlegbooze.com
Website: http://www.bootlegbooze.com

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